Overview:

The PA Operations Support Task Force Lead (OSTL) assist the Public Assistance deployed leadership (PAGS/IBD) in the overall operating requirements of the PA Section. As an OSTL, you will provide administrative, reporting, planning and staffing support to PA Leadership and Field Staff in order to facilitate the successful delivery of the PA Program. The OSTL is responsible for coaching and mentoring all PA Ops Support staff based on their competencies and performance

Location: North Carolina – Durham or Asheville JFO

Duties:

In this position, the responsibilities will include but not limited to the following:

• Determine PA Operations Support staffing needs.

• Communicate operational objectives and priorities to OSCLs/OSSPs and monitor deliverables.

• Performs initial and frequent sit-withs with the PA Field Leadership (IBD/NPAGS).

• Establish work assignments, set priorities, and adjust assigned responsibilities to meet operational goals and deadlines.

• Support the PA Group Supervisor (PAGS) in the development of the Disaster Operating Profile and PA Management Plan.

• Support the PAGS with the formulation of the PA Spend Plan, which requires; analyzing reports from Grants Manager, entering and reconciling data in the pend plan tracker, updating the spend plan report.

• Assist the PAGS in the PA Admin Plan for 44CFR Part 207 (Section 324 Mgmt. Costs)

Compliance and entry of the 30-day lock-in project worksheet.

• Assess the communication and reporting needs between the PAGS, Planning Section,

Finance/Admin Section, and JFO leadership. Then develop and execute an actionable plan to meet those needs.

• Develop the draft JFO-to-Region Transition Plan.

• Provide opportunities to cross-train on tasks and processes.

• Manage deployed staff rotations.

• Resolve complaints and/or issues.

• Provide and document informal performance and/or conduct counsel to employees and notify leadership of such actions.

The ideal candidate will have experience with the following:

• Emulate FEMA’s core values of compassion, fairness, integrity, and respect.

• Strong oral and written communication techniques, and superb customer service delivery experience.

• Experience working in a fast-paced environment, effectively manage multiple priorities, and travel to support field site visits, when appropriate.

• Have knowledge of public policy issues related to the emergency management field and have experience or knowledge of all areas of the PA program.

• Demonstrated experience leading teams of people, client relations, and project management.

• Organizational skills and ability to adapt to changing situations.

• Maintains good performance reviews.

Qualifications Required:

• Experience providing administrative, reporting, planning and staffing support pertaining to program operations.

• Experience collaborating with internal and external stakeholders.

• Experience in managing/leading a team.

• Experience serving as a liaison.

• Experience briefing leadership and staff.

• Experience completing or providing input for staff performance reviews.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This announcement is for a position as a CORE (Cadre of On-Call Response/Recovery

Employee). CORE employees are full-time employees hired to directly support the response and recovery efforts related to disasters. Employees are hired under the Robert T. Stafford Act and are excluded from the provisions of title 5, United States Code, governing jobs in the competitive service. They can be hired under a streamlined process instead of a competitive process. After three years of continuous service, Stafford Act employees may be granted competitive eligibility to apply for permanent full-time positions at FEMA. This position will be hired into a temporary 2 year, excepted service appointment. Appointments may be renewed based on workload, funding, and supervisory approval.

FEMA is committed to ensuring that its workforce reflects the spanersity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing spanersity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.