WHO YOU ARE

The Manager of Online Content and Merchandising is responsible for the content & online merchandising strategy, optimization, execution, and performance for our ecommerce retail partners and customer base.

This person is highly knowledgeable in eCommerce, online merchandising, and online customer experience and will lead the team to enhance the company’s brand presence for all lines of business, increase sales and selection of products.

The ideal candidate will be engaged in the business and is accountable for optimizing the online merchandising strategies and maximizing ecommerce sales through implementing plans. Additionally, executing new product, promotional, marketing and content launches.

This role will manage the Online Merchandising team and work together to simplify and streamline processes and ways to work with our external and internal customers.

RESPONSIBILITIES

•  Develop and plan content and merchandising strategies that increase online sales opportunities and create a positive online customer experience.
• Lead the team to deliver enhanced product/non-product content that increases online sales and experience for each customer through data driven content and merchandising.
• Play role in the Digital Commerce leadership team, contributing to digital content strategy and ensuring clear communication of priorities.
• Provide leadership over the strategic direction of a set/domain of initiatives, including roadmap, annual & quarterly planning, and the communication of the plan to greater team /senior leadership.
• Work with executive stakeholders across business, technology and creative, to balance competing interests and needs across the organization to arrive at a clear vision, communicating effectively and aligning various partners along the way.
• Lead at the strategic level, but also the day-to-day by deeply understanding our customers, our business, our products, and technical domains.
• Manage and maintain day-to-day online merchandising while supporting /prioritizing business needs.
• Ensure digital assets are consistent company’s brand, style and voice.
• Represent digital commerce sales channel in planning for marketing and product launches.
• Drive cross functional collaboration with Creative Design Service, Product Management, IT, Retail and Professional Sales Business Units

WHERE YOU WILL WORK

Position is Hybrid, working from home Monday and Friday, and collaborating with onsite team Tuesday through Thursday at our Orlando, Florida - Lake Nona headquarters.

 WHAT YOU WILL DO

• Develop and plan content and merchandising strategies that increase online sales opportunities and create a positive online customer experience.
• Lead the Online Content and Merchandising team to create and deliver enhanced product/non-product content that increases online sales and experience for each ecommerce retailer through data driven content and merchandising.
• Key member in the Digital Commerce leadership team, contributing to digital content strategy and ensuring clear communication of priorities.
• Provide leadership over the strategic direction of a set/domain of initiatives, including roadmap, annual & quarterly planning, and the communication of the plan to greater team /senior leadership.
• Ability to analyze market trends and sales data to identify opportunities for growth and optimization.
• Lead at the strategic level, but also managing the day-to-day online merchandising by understanding our customers, our business, our products, and technical domains.
• Ensure digital assets are consistent with the company’s brands, style and voice.
• Represent digital commerce sales channel in planning for marketing and product launches.
• Drive cross functional collaboration with Creative Design Service, Product Management, IT, Retail and Professional Sales Business Units

 REQUIREMENTS

• Bachelor’s degree in Marketing, Communications, Digital or relevant field.
• 4-6 years of recent experience working in Digital, eCommerce, Online Content and Merchandising
• Experience working with ecommerce Retailers and working with or within CPG companies with various brands.
• Preferably knowledge working with Amazon Advertising Services and other e-Retailer marketing and media campaign portals.
• Proven skills in both content and online merchandising that have increased eCommerce sales, including SEO, Search, Navigation and Taxonomy knowledge and experience.
• Advanced experience with Adobe Creative Suite, Adobe Photoshop, PowerPoint and Excel
• Excellent interpersonal skills, with the ability to work cross functionally at many levels; Skilled at gaining alignment.
• Strong customer focus, rich content driven and merchandising instincts.
• Self-starter who can deliver with minimal supervision.
• Ability to think creatively, strategically, and technically
• Travel required 10%

Work Authorization 

The Ames Companies will only employ those who are legally authorized to work in the United States.

Equal Opportunity Employer 

The AMES Companies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status.

In addition to federal law requirements, The AMES Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The AMES Companies expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including termination.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by contacting Human Resources at [email protected] to make appropriate arrangements.